What is a key metric for measuring the success of breast care navigation?

A key metric for measuring the success of breast care navigation is the percentage of women receiving screening mammography from the targeted region. This metric directly reflects the effectiveness of the navigation program by indicating how well it is reaching and assisting the population it aims to serve. A high percentage suggests that the navigator has successfully engaged women, addressed barriers to care, and facilitated access to screening services, which is crucial in early detection and treatment of breast cancer.

While other metrics, such as the number of patients seen by the navigator or the number of referrals made, indicate activity levels, they do not directly measure outcomes related to screening. The increase in the number of women eligible for screening does not correspond to actual services provided or outcomes achieved, which are the primary goals of breast care navigation programs. Therefore, the focus on the percentage of women receiving screening mammography is the most relevant indicator of success in effectively delivering care through navigation services.