What should a surgeon explain to a patient when referring her to a breast health navigator?

When a surgeon refers a patient to a breast health navigator, it is essential to clarify the primary role of the navigator, which includes assisting with scheduling tests and providing logistical support. This aspect of the navigator's work is critical because it involves coordinating the patient's care pathway, ensuring that all necessary appointments and procedures are organized in a timely and efficient manner. By streamlining the process, the navigator helps alleviate some of the stress and confusion that patients may experience during their diagnostic and treatment journey.

This support can involve coordinating mammograms, biopsies, and follow-up appointments, as well as ensuring that the patient understands what to expect during each step. This logistical support is invaluable in helping patients navigate the complex healthcare system associated with breast health.

The other roles mentioned, such as providing emotional support, while important, are secondary to the logistical coordination that helps facilitate the patient's journey through medical care. Emotional support is often provided by different staff or services but is not the navigator's primary responsibility. The navigator also does not perform surgeries or act as an insurance representative, which are roles outside the scope of their function. Ensuring patients have a clear understanding of the navigator's responsibilities helps set expectations and enhances the overall care experience.